Privacy Policy

Last Updated: November 16, 2025

Global Post Logistics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account
• Place an order or request services
• Contact us via our website or customer service
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Company name and business details
• Cargo/package details for tracking

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring/exit pages
• Date and time stamps
• Clickstream data

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Process and fulfill your orders
• Track and update you on your package status
• Communicate with you, including customer service
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Market our services to you (with your consent where required)
• Process your payments
• Prevent fraudulent transactions and monitor against theft
• Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Protection of Rights

We may disclose your information if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@globalpost-logistics.com
• Phone: +26 0977395511
• WhatsApp: +27 63 843 0803
• Address: